Kia Customer Visual Guide provides guides and videos on maintenance methods by segmenting vehicle systems. You can check vehicle parts and body with a 360-degree 3D viewer, and provide 3D vehicle maintenance simulation.
2D Guide
2D GUIDE
* 2D Guide provides an overview of service technical information by major service part.
Service advisors can briefly describes essential contents such as overview, symptoms, causes, and repairs for easy use in the field.
In addition, 2D guide also provides supplementary explanations through images or video materials on the left.
Video Guide
VIDEO GUIDE
* Service Advisors can use Video Guide when need to show detailed service information.
Video Guide shows a 3D exploded view of parts by system.
Service advisors can use it to describe parts, locations, structures, etc. of small partial parts that are difficult to explain in other guides.
3D Guide
3D GUIDE
* The 3D Guide provides movable 3D modeling to support customers understand service easily.
It also provides an overview of service technical information of major parts.
We recommend to use the 3D guide in a stable and good network environment.
Web Canvas
Drawing
* At the bottom right of the KCVG contents there is Drawing feature.
Service Advisors can give a friendly explanation drawing directly on contents.
Simulation
SIMULATION
* KCVG includes simulation contents of KES.
You can play virtual repair simulations implemented with 3D.